Our Mission
We are a network of service access point also known as “Telecentres” with the mission to facilitate citizens access to digital services, mainly Government to Citizens (G2C) and Business to Citizens (B2C).
We are committed to create a large network of service access points reaching all corners of Rwanda. These centres act as being the first, the last and the most reliable point of delivery of digital services to citizens.
Our Approach
With the increasing availability of digital content, nowadays Telecentres appear to be an attractive businesses for local entrepreneurs. This is different from Telecentres in 2010, when financial sustainability was a critical challenge due to the development of mobile technologies, facilitating people to easily access internet using smart phones. Today, the concept of Telecentres as envisioned by RTN goes beyond simple access to Internet but as “one stop shop” for a wide range of public, private and social services including, but not limited to government, banking, insurance, e-learning, rural business process outsourcing and media services.
RTN strategic goals are built around 5 Cs model
- Connectivity and access: Ensure affordable and quality Internet connectivity and lower cost access devices. RTN has license to provide internet services in Rwanda.
- Content and services: Ensure that each centre offers a number of services to its community. RTN has partnerships with different services providers (see our partners).
- Capacity building: This is done by providing diverse technical and business skills and resources to operators of services access points.
- Coordination: Ensure that an ecosystem of service access points is well maintained and creates a win-win situation.
- Collaboration and innovation: By creating a network, rather than just a series of individual services access points, RTN promotes collaboration, knowledge sharing and innovation among operators of service access points.
Our Journey
Rwanda Telecentre Network (RTN) was initiated 2006 following the launch of the National Information and Communication Infrastructure (NICI II) as private initiative to support the massive deployment of Telecentres in Rwanda. NICI II highlighted the Telecentre concept as strategic tool and main vehicle for providing access to ICTs in rural areas as well as essential agent of change in remote areas.
In 2009, RTN was formally registered after two years of operations as an informal Network facilitating knowledge for people working in ICT for development in Rwanda. Since then, RTN has developed formal structures, creating jobs for young Rwandans, connecting villages and more important providing a rare bridge to reach millions of Rwandans living at the bottom of the pyramid.